Our Privacy Policy was last updated on 28/01/2025.

At Subtopia, one of our main priorities is the privacy of our visitors. This Privacy Policy document contains types of information that is collected and recorded by Subtopia and how we use it.

If you have additional questions or require more information about our Privacy Policy, do not hesitate to contact us at info@trysubtopia.com.

This Privacy Policy applies only to our online activities and is valid for visitors to our website with regards to the information that they shared and/or collected on https://app.trysubtopia.com/. This policy is not applicable to any information collected offline or via channels other than this website.

Consent

By using our website, you hereby consent to our Privacy Policy and agree to its terms.

Information We Collect

When using Subtopia, we may temporarily collect the following information solely for the purpose of processing your requests. This data is not stored on our servers after processing is complete:

• Text affirmations input for audio generation
• Voice recordings made through our in-app recorder
• Audio files uploaded for background mixing
• Payment information for premium features
• Usage data including audio processing preferences

If you contact us directly, we may receive additional information about you such as your name, email address, phone number, the contents of the message and/or attachments you may send us, and any other information you may choose to provide.

When you register for an account, we may ask for your contact information, including items such as name, email address, and password.

Information We Process

During audio creation:

• Text inputs temporarily processed by our TTS service
• Voice recordings stored only during active session

We do not permanently store:

• Your custom affirmations text
• Raw voice recordings
• User-uploaded background audio

How We Use Your Information

We use the information we collect in various ways, including to:

• Provide, operate, and maintain our website.
• Improve, personalize, and expand our website.
• Understand and analyze how you use our website.
• Develop new products, services, features, and functionality.
• Communicate with you, either directly or through one of our partners, including for customer service, to provide you with updates and other information relating to the website, and for marketing and promotional purposes.
• Send you emails.
• Find and prevent fraud.

Audio Content Handling

All audio creations, including user recordings, generated voices, and mixed tracks, are temporarily processed and immediately deleted after generation. We do not store audio files permanently unless you choose to save them with a subscription.

Third-Party Services

We utilize:

• gTTS (Google Text-to-Speech) for voice generation. Voice data is processed by Google's TTS service; see Google's Privacy Policy.
• Tone.js for audio processing in the browser
• Payment processor Dodo Payments for subscription management. See Dodo Payments' Privacy Policy.
• Ad networks for free tier monetization

User Uploads & Copyright

By uploading audio files, you affirm you have necessary rights to use the content. We do not claim ownership of user-uploaded materials but reserve the right to remove infringing content per DMCA guidelines.

Log Files

Subtopia follows a standard procedure of using log files. These files log visitors when they visit websites. All hosting companies do this as part of hosting services' analytics.

The information collected by log files includes internet protocol (IP) addresses, browser type, Internet Service Provider (ISP), date and time stamp, referring/exit pages, and possibly the number of clicks. These are not linked to any information that is personally identifiable. The purpose of the information is for analyzing trends, administering the site, tracking users' movement on the website, and gathering demographic information.

Cookies and Web Beacons

Like any other website, Subtopia uses 'cookies'. These cookies are used to store information including visitors' preferences, and the pages on the website that the visitor accessed or visited.

The information is used to optimize the users' experience by customizing our web page content based on visitors' browser type and/or other information.

Advertising Partners Privacy Policies

Third-party ad servers or ad networks use technologies like cookies, JavaScript, or Web Beacons that are used in their respective advertisements and links that appear on Subtopia, which are sent directly to users' browsers. They automatically receive your IP address when this occurs. These technologies are used to measure the effectiveness of their advertising campaigns and/or to personalize the advertising content that you see on websites that you visit.

Note that Subtopia has no access to or control over these cookies that are used by third-party advertisers.

Third Party Privacy Policies

Subtopia's Privacy Policy does not apply to other advertisers or websites. Thus, we are advising you to consult the respective Privacy Policies of these third-party ad servers for more detailed information. It may include their practices and instructions about how to opt-out of certain options.

You can choose to disable cookies through your individual browser options. To know more detailed information about cookie management with specific web browsers, it can be found at the browsers' respective websites.

CCPA Privacy Rights (Do Not Sell My Personal Information)

Under the CCPA, among other rights, California consumers have the right to:

• Request that a business that collects a consumer's personal data disclose the categories and specific pieces of personal data that a business has collected about consumers.
• Request that a business delete any personal data about the consumer that a business has collected.
• Request that a business that sells a consumer's personal data, not sell the consumer's personal data.

If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us at info@trysubtopia.com.

GDPR Data Protection Rights

We want to ensure you are fully aware of all of your data protection rights. Every user is entitled to the following:

• The right to access: You have the right to request copies of your personal data. We may charge you a small fee for this service.
• The right to rectification: You have the right to request that we correct any information you believe is inaccurate. You also have the right to request that we complete the information you believe is incomplete.
• The right to erasure: You have the right to request that we erase your personal data, under certain conditions.
• The right to restrict processing: You have the right to request that we restrict the processing of your personal data, under certain conditions.
• The right to object to processing: You have the right to object to our processing of your personal data, under certain conditions.
• The right to data portability: You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.

If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us at info@trysubtopia.com.

Children's Information

Another part of our priority is adding protection for children while using the internet. We encourage parents and guardians to observe, participate in, and/or monitor and guide their online activity.

Subtopia does not knowingly collect any Personal Identifiable Information from children under the age of 13. If you think that your child provided this kind of information on our website, we strongly encourage you to contact us immediately, and we will do our best efforts to promptly remove such information from our records.

Security Measures

We use HTTPS encryption for all data transmission to ensure the security of your information. Voice recordings and other sensitive data are processed in memory without persistent storage.

International Compliance

Data submitted to Subtopia is processed on servers located in the United States. For users outside of the United States, this means your data may be transferred to, stored, or processed in a country different from your own.

We adhere to internationally recognized data protection principles, including:

• Data Minimization: Collecting only the data necessary for the intended purpose.
• Security: Implementing robust technical and organizational measures to protect your data from unauthorized access, alteration, or loss.

For users in the European Union (EU), we ensure compliance with the General Data Protection Regulation (GDPR) by employing:

• Adequate safeguards for data transfers, such as Standard Contractual Clauses (SCCs).
• A lawful basis for processing your data, such as consent or contractual necessity.

By using Subtopia, you consent to the transfer, processing, and storage of your data in the United States under these terms. If you have concerns about your data or require additional information, please contact us at info@trysubtopia.com.